Terms and conditions

Effective date: 11/10/2025
Company: Same2Same Constructions
Website: https://same2same.webazu.in
Contact: contact@same2same.webazu.in | +91-XXXXXXXXXX
Governing law: Laws of India; courts of Lucknow, Uttar Pradesh (unless agreed otherwise in a written contract)

Note: These Terms govern your use of the Website and initial commercial interactions (enquiries, quotes, contact). Completed construction contracts, work orders or service agreements will be governed by separate written agreements which take precedence over these Terms.

1. Acceptance of terms

By using or accessing the Website, you agree to be bound by these Terms. If you do not accept these Terms, do not use the Website.

2. Definitions

• “Client” means a user or business engaging Same2Same for services.

• “Services” means construction, interior design, renovation, consulting, site visits, and related services offered by Same2Same.

• “Website” refers to https://same2same.webazu.in and associated subpages.

3. Use of website & intellectual property

• All website content (text, images, logos, designs) is owned by Same2Same or licensed to us and is protected by copyright and other IP laws. You may view and print pages for personal, non-commercial use only.

• You must not reproduce, modify, publish, transmit, create derivative works, or exploit any content without our express written permission.

• If you submit content (e.g., photos, project reviews, testimonials), you grant Same2Same a worldwide, royalty-free, transferable, sublicensable license to use, display, reproduce, and distribute the content on our Website, social media or marketing materials; you confirm you have the right to grant this license.

4. Enquiries, quotes & site visits

• Enquiries / contact form: Submitting an enquiry through the Website does not create a binding contract. We will respond with a quotation or request to schedule a site visit.

• Quotes: All quotations are indicative until we complete a site survey and prepare a detailed Bill of Quantities (BOQ). Quotes may be valid for a specified period (e.g., 30 days) and depend on final scope, site conditions, materials and approvals.

• Site visits: We may conduct site visits to inspect, measure, and prepare definitive proposals. Access must be provided by you or an authorized representative. Any on-site measurements or assessments are provided in good faith; if hidden conditions affect scope, we will issue a revised estimate.

• Acceptance of quote / contract formation: A binding contract for Services is formed only when we issue a written Work Order / Agreement signed by both parties which will contain detailed scope, timeline, payment terms and warranty.

5. Payments, advances & refunds

• Payment terms: Project payments will be as specified in the Work Order (advance, milestone payments, final payment). Typical practice: a booking advance, progress payments tied to milestones, and final payment on completion and handover.

• Payment methods: We accept bank transfers, UPI, and payments via approved payment gateways. For payments processed through third-party payment providers, their terms apply. We do not store full card details on our servers.

• Refunds & cancellations: Cancellation of a confirmed Work Order may attract cancellation charges to cover incurred costs (procurement, labour mobilisation). Refunds (if any) will be processed net of such costs. Specific cancellation and refund terms will be set out in the Work Order. For digital services (e.g., design deliverables), refunds are subject to the progress of work and rights granted.

6. Changes to scope & variation orders

Any change requested by the Client after contract formation (variations) must be documented as a Variation Order with revised scope, price and timeline. We shall not be liable for delays resulting from Client-requested changes.

7. Site access, Client responsibilities & safety

• The Client must ensure site access, clearances, and provide accurate site information.

• The Client is responsible for safe access and for notifying us of underground services, encumbrances or legal restrictions.

• We will follow safety standards and require site compliance; the Client must ensure a safe working environment for our staff and subcontractors. Additional costs for work stoppages due to unsafe site conditions may be charged.

8. Materials, warranties & defects liability

• Materials: We use branded or equivalent materials; product/brand substitution may occur with Client consent. We will disclose material specifications in proposals.

• Warranties: Our workmanship warranty generally covers defects for a specified period (e.g., 12 months) from handover, subject to proper maintenance and normal use. Manufacturer/brand warranties for materials will be passed through to the Client where available. Warranty specifics will be in the Work Order.

• Defects & rectification: Report defects in writing; we will inspect and remedy valid defects within a reasonable time. Warranty does not cover damage due to misuse, neglect, unauthorized modifications, natural disasters, or normal wear and tear.

9. Intellectual property & design deliverables

Designs, drawings and 3D renders produced by us remain our intellectual property unless otherwise specified in the contract. The Client receives a license to use the delivered designs solely for the purpose of executing the contracted project. Reuse or modification by third parties without our consent may be a breach of contract.

10. Limitation of liability & indemnity

• Limitation of liability: To the fullest extent permitted by law, Same2Same’s aggregate liability for any claim arising under or in connection with the contract shall be limited to the total amount paid by the Client for the relevant service(s). We are not liable for indirect, consequential, special or punitive damages.

• Indemnity: The Client indemnifies Same2Same against claims, liabilities, losses and costs arising from inaccurate information provided by the Client, unauthorized site access, or third-party claims arising from Client materials or instructions.

11. Force majeure

Neither party is liable for delays or failures to perform where caused by events beyond reasonable control (acts of God, strikes, government restrictions, pandemics, severe weather, etc.). The affected party will notify the other and take reasonable steps to mitigate delay.

12. Privacy & data protection

Use of the Website and our services is governed by the Privacy Policy (link). By engaging us you consent to the processing and sharing of personal data necessary to deliver services (e.g., sharing with subcontractors or authorities). We will take reasonable steps to protect your personal data. MeitY

13. Third-party websites & external content

Our Website may contain links to third-party sites (suppliers, platforms). We are not responsible for third-party terms, content, privacy or security. Linking does not imply endorsement.

14. Dispute resolution & governing law

These Terms and any disputes shall be governed by the laws of India. For disputes that cannot be resolved amicably, parties submit to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh, unless the parties agree otherwise in a signed contract.

15. Changes to Terms

We may update these Terms to reflect changes in law, business practice or Website features. Updated Terms will be posted on the Website with the “Last updated” date. Continued use of the Website after changes implies acceptance.

16. Severability & waiver

If any provision is held invalid by a court, the remainder of the Terms remains effective. Failure to enforce any right is not a waiver of that right.

17. Contact & notices

For enquiries, notices or to request contractual documents, contact:

Same2Same Constructions
Lucknow – Uttar Pradesh
Email: contact@same2same.webazu.in
Phone: +91-XXXXXXXXXX